Warranty Information
Warranty Information

Since 1946, Thermo Products, LLC has stood behind their products with one of the industry’s best warranties.  You depend on reliable operation when needed most – in the coldest or hottest weather.  And if a breakdown ever occurs, you don’t want costly bills that add to your expenses.  Product warranties show that a manufacturer has your long-term satisfaction at heart.  Plus it shows their confidence in providing a quality product.

Thermo Pride Warranty Information:  Thermo Pride products are backed with outstanding warranties.  The proven longevity of Thermo Pride’s oil furnace heat exchanger, combined with the Limited Lifetime Warranty, virtually eliminates the worry of ever having to replace your oil furnace.  The Thermo Pride oil heat exchanger carries a Limited Lifetime Warranty which states that if the heat exchanger becomes defective, Thermo Products will provide at its option either a replacement heat exchanger or the necessary repair parts on a no charge basis.  Should you sell your home, the furnace heat exchanger warranty will automatically transfer to the new owners.  Any labor costs involved in the diagnosis, repair or the removal and replacement of the heat exchanger are the responsibility of the owner. Thermo Pride furnaces also come with a 10-year parts warranty*.  The first 5 years parts warranty is to the current owner.  After the first 5 years, the parts warranty is only to the verified original homeowner.  See warranty specifics for details.

Our condensing gas furnaces come with a lifetime heat exchanger warranty. The first 5 years parts warranty is to the current owner.  After the first 5 years, the parts warranty is only to the verified original homeowner.  See warranty specifics for details.  Beyond the 10th year the primary and secondary heat exchanger will provide at its option either a replacement heat exchanger or the necessary repair parts on a no charge basis.  Any labor costs involved in the diagnosis, repair or the removal and replacement of the heat exchanger are the responsibility of the owner. 

* Thermo Pride’s 10-year parts warranty is effective on units sold on or after
 September 1, 2008.

Thermo Pride quality air conditioning products take your comfort to another level.  The TC4 and TC7 series of air conditioning condensers include a 5-year Peace of Mind Plus Limited Warranty.  If the compressor fails within the first 5 years of the date of installation, we will replace the entire condenser.  After the fifth year, the condenser continues to be covered by our 10-year Compressor and Parts Warranty. The first 5 years parts warranty is to the current owner.  After the first 5 years, the parts warranty is only to the verified original homeowner who who has registered within 90 days from the installation date.  For all other owners and for units that were not registered, parts coverage terminates on the 5th year anniversary of the original installation date.  Together these make up Thermo Pride's unique Peace of Mind Plus Warranty.  The owner must register the product within 90 days of installation to activate full warranty coverage.  See warranty for details.

Thermo Pride evaporator coil warranty is extended to the current owner for the first 5 years.  An additional 5 years of coverage is extended to the verified original homeowner only who has registered within 90 days from the installation date.  For all other owners and for units that were not registered, coverage terminates on the 5 year anniversary of the original installation date.  See warranty for details.

Consumer Internet Sales Policy:  Consumers using the internet may encounter a direct-to-homeowner purchasing opportunity for heating, ventilation and cooling (HVAC) products.  HVAC systems and components are designed to be installed by qualified HVAC technicians.  No warranty coverage is offered on any of our products that are purchased directly by consumers unless the products are installed by a contractor adhering to all applicable federal, state, and local codes, policies and licensing requirements.  Licensing and permitting requirements:  It is common that an HVAC installer must be licensed by the state or municipality in which the HVAC equipment is to be installed.  Some jurisdictions may have additional permitting requirements.  Consult your local laws and rules to determine the requirements imposed by your jurisdiction.

Spirit Warranty Information:   Spirit Oil Furnaces come with a Limited Lifetime Heat Exchanger Warranty and 5-year parts warranty.  The lifetime heat exchanger warranty is extended to the original owner whose name appears on the Warranty Registration to Thermo Products, LLC.  For all other owners, the heat exchanger warranty is 20 years.  The first 5 years parts warranty is to the current owner.  After the first 5 years, the parts warranty is only to the verified original homeowner.  Any labor costs involved in furnace diagnosis or the removal and replacement of a defective part are the responsibility of the owner.  Any transportation costs associated with the replacement of warranted parts or the heat exchanger are the responsibility of the owner.  Beyond the 5th year, only the heat exchanger is covered.  If Thermo Products request the return of the defective heat exchanger, it must be returned by prepaid transportation at the expense of the owner.  See warranty certificate for complete warranty details.

View/Download Warranty Specifics (pdf):

Click here for Oil Furnace Warranty Certificate (OH6, OH8, OL5, OL6, OL11, OL16, OL20, OL33, OL36, OL39, OD6, OT11, OT16, OME)

Click here for Gas Mobile Home Furnace Warranty Certificate (GMD)

Click here for Gas Furnace Warranty Certificate (CLHS1, CLQS1, CHX3, CHB1, CDX3, CDB1, CMA, CMC)

Click here for Gas Furnace Warranty Certificate (PGL)

Click here for Air Conditioning Warranty Certificate (Current Models TC4, TC7)

Click here for Evaporator Coil Warranty Certificate 

Click here for TRANE or AMERICAN STANDARD Oil Furnace Warranty Certificate (THV, TLF, TLR, TDF)

Click here for SPIRIT Furnace Warranty Certificate (VHF, VH8, VLF, VLR, VL8, VC)

 

 

 

Online Product Warranty Registration:

Click Here