Thermo Pride sells directly to heating and air conditioning contractors who have been carefully screened to insure quality in installation and service. In contrast, manufacturers of other furnaces and air conditioners have uncontrolled distribution through a wholesale distributor. They sell to wholesale distributors, who then sell to any contractor, regardless of quality, creating an extra link between contractor and manufacturer. Working directly with contractors allows Thermo Pride to have a direct relationship with them and their customers.

Selecting a quality product is just as important as selecting a quality contractor. Premium quality equipment, such as Thermo Pride, when properly installed in a well designed system (duct work, registers and grills, venting, etc.) will exceed the customers expectations for many years, providing the comfort and value most people demand from their heating and cooling investment.

Here are some additional suggestions for selecting a quality contractor:

• Ask for past and recent customer references to ascertain both installation efficiency and follow-up responsiveness.
• Check the contractor’s reputation with the Better Business Bureau.
• Check with contractors in related fields, such as electricians, plumbers, and carpenters.
• Ask prospective contractors about:

• Licensing and bonding
• Years in business
• Number of technical employees
• Number of installations per year
• Service area
• Technical training certificates
• Professional memberships